1 year money back Guarantee
We stand behind the quality and durability of every piece we craft. That's why all jewellery purchased from us is protected by our money back warranty. Money-Back Guarantee giving you complete confidence in your investment.
Our Guarantee
If your jewellery shows visible tarnishing or discolouration under normal wear conditions within a year of the delivery date, we will provide a full refund.
What's Covered
- Visible tarnishing or discolouration of the metal components
- Natural wear under normal usage, with proper care
- Manufacturing defects affecting the finish
What's Not Covered
- Damage resulting from misuse or exposure to harsh chemicals
- Scratches, dents, or physical breakage unrelated to tarnish or finish
- Lost or stolen items
How to Claim
Contact our support team with the following:
- Your original order number
- Clear photos of the issue
- A brief description of the problem
Once verified, we will process your full refund to your original payment method.